Turkish Airlines compensates aggrieved passengers
Turkish Airlines have paid the prescribed compensation to all the passengers whose luggage were delayed in the infamous Flight TK 624 scheduled service from Istanbul to Abuja.
The conpensation was based on the intervention of the Nigerian Civil Aviation Authority, NCAA into the matter.
The Airline under the supervision of the Consumer Protection Officers, CPO of the Regulatory Authority ensured that all the passengers were paid full monetary compensation as contained in the Nigerian Civil Aviation Regulations (Nig.CARs).
In addition, a cargo flight and an Airbus were arranged to freight to Abuja, all contentious backlog of baggage that were earlier short landed.
A statement signed by the general manager public affairs of the Nigerian Civil Aviation Authority, NCAA
Sam Adurogboye stated that all concerned passengers have collected same as at the time of this report.
He explained that these were contained in a report of the investigation carried out by NCAA over the recent Tarmac Intrusion by Turkish Airlines passengers submitted to the Director General, Nigerian Civil Aviation Authority (NCAA),Capt.Muhtar Usman.
He observed that there were several observations and recommendations in the report which include provision of sign ages informing passengers of possible penalties of unlawful acts at the airport.
According to Adurogboye, clear cut penalties arising from unlawful acts should be displayed to serve as deterrent to would be violators.
He said the Close Circuit Television, CCTV footage will be deployed and the Turkish Airlines should assist in identifying the unruly passengers for prosecution to dissuade others from carrying out similar acts subsequently.
“In the course of the final phase of the investigation, salient questions will be asked concerning airport management. If established sanctions will be applied for violating access control requirements in the National Civil Aviation Security Programme (NCASP) chapters 4.5 (a),126.96.36.199.2.1 and 6.3.2.
Also, the requirements of the Nigerian Civil Aviation Regulations Part 17 section 17.37.1-3”, Adurogboye emphasised.
NCAA has also directed the appropriate Agencies to put up appropriate control mechanism strong enough to prevent unauthorised access to restricted areas of the airports forthwith.
He said the recommendations and others would be implemented to the letter to fore close and mitigate future occurrence.