COVID-19 crisis: IATA, UPU warn of air capacity shortage

The International Air Transport Association (IATA), and the Universal Postal Union (UPU) have warned that air capacity for postal services is insufficient and urged governments to do more to support the movement of mail by air during the COVID-19 crisis.  Owing to the drastic 95% reduction in passenger flights, which are typically used to transport mail, and a 25-30% increase in demand for e-commerce as customers and businesses resort to online purchasing in response to social distancing restrictions, postal administrations are facing a challenge in sending and delivering international mail,…

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Covid 19: BIE member states confirm one-year postponement of Dubai 2020 Expo

Expo 2020 Dubai is gearing up to help shape a post-pandemic world and create a better future for all after a two-thirds majority of Bureau International des Expositions (BIE) Member States voted in favour of postponing the next World Expo by one year. The global mega event will now run from 1 October 2021 to 31 March 2022, a delay that allows all participants to safely navigate the impact of COVID-19, and allows the World Expo to focus on a collective desire for new thinking to identify solutions to some…

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Ethiopian Airlines brings convenience to cargo customers through digitized service

Ethiopian Airlines, has introduced a mobile app and chatbot-assisted shipment tracking service to elevate cargo customers’ experience. The mobile app, which is now available for both Android and iOS, will bring convenience to Ethiopian Cargo & Logistics Services customers through a range of self-service features including checking flight schedule, cargo tracking and charter requests at the swipe of a finger, while the Ethiopian Chatbot enables customers to access up-to-date information and track their shipment on Messenger and Telegram. “As a customer-centric airline, we always seek ways to better serve our…

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