Bi-Courtney Aviation Services Limited (BASL), a leading provider of aviation services and operators of the Murtala Muhammed Airport Termina 2 (MMA2), is proud to celebrate Customer Service Week from 7th to 11th October.
This week-long event recognized the exceptional contributions of our dedicated customer service team.
Speaking about the customer service week, Acting Chief Operating Officer, BASL, Remi Jibodu, said, “At MMA2, we believe that every interaction is an opportunity to exceed expectation.
A statement signed by Ajoke Yinka-Olawuyi, Head, Corporate Communications Bi-Courtney Aviation Services Limited,
MMA Terminal 2 said dedicated team of customer service professionals is at the heart of its terminal.
According to Yinka-Olawuyi: “Their passion and commitment to excellence drive us to deliver unforgettable experiences. Bi-Courtney Aviation Services Limited is founded on the principles of integrity, innovation, and exceptional customer service. We are dedicated to creating a positive and memorable experience for every terminal user”.
She explained further that: ”Throughout the Customer Service Week, BASL highlighted the achievements and hard work of our customer service representatives. Similarly, the frontline staff of all airlines operating from our terminal serve as a reflection of our terminal’s values and play a pivotal role in delivering on our promise of a memorable experience. A certificate of recognition was given to the most outstanding customer friendly staff of all airlines at our terminal to appreciate.“Bi-Courtney Aviation Services Limited is committed to delivering outstanding customer service and building lasting relationships with our clients. We believe that our success is directly tied to the dedication and professionalism of our customer service team,” says, the Head, Corporate Communications.
