The management of Bi-Courtney Aviation Services Limited (BASL), operators of the Murtala Muhammed Airport Terminal 2 (MMA2), has reminded the public of the importance of maintaining decorum and respect while at the airport.
A statement signed by the management of the terminal said recent incidents of unruly and violent behaviour by passengers are unacceptable and go against the standards of conduct expected within our facility.
The management of the terminal stated that: “While we understand the frustration that can arise from flight cancellations and delays, we urge passengers to address their concerns through appropriate channels, as outlined in Part 19 of the Nigeria Civil Aviation Regulations (Nig.CARs). These regulations clearly define the rights and responsibilities of passengers as well as the obligations of airlines, travel agents, and tour operators.
“BASL has a zero-tolerance policy toward any form of unruly or violent behaviour. Such actions will result in immediate legal action, prosecution to the fullest extent of the law, and potential inclusion on no-fly lists. We remain committed to ensuring the safety, security, and well-being of all passengers, staff, and stakeholders”.
The management of the terminal appealed to passengers to cooperate with airport personnel and exercise patience at all times.
They noted that reports of inappropriate behaviour should be directed to its security personnel for prompt attention.
The operators of MMA2 enjoined the airport users to work together with them to maintain a secure, respectful, and peaceful environment for everyone, especially during this yuletide season.
